Add/Remove a New User

Modified on Fri, 22 Nov, 2019 at 2:17 PM

When HM/SM is configured, at least 1 utility user is granted Administrator access which will allow add/remove users. If your user account does not have access, it can be granted by the person with Administrator Access. If it is unknown whom that person is, or if the person is no longer available, a Utilismart support agent can assist.

To configure, log into HealthMAP/SmartMAP using the regular link:

healthmap.utilismart.com OR smartmap.utilismart.com

After successful login, select the hamburger menu in the upper left corner:

At the bottom of the menu, select 'Admin'

To add a new user, select 'ADD USER'

Fill out the new user information using their email address as both User AND Email, and select their access level.

Crew - basic access only

Supervisor - all but engineering analysis & admin

Admin - all except system model editing

SuperAdmin - Full Access

To remove a user, select the user from the left-hand side of the screen. If the user has never performed an action which has logged events to their account, then you can delete the user. If you try to delete and are told you cannot (because the account has logged events), you can instead select 'EDIT', then change the account status from ACTIVE to INACTIVE and save.